Quality Policy

It is the policy of Cleveland Electric Laboratories to give our customers the best quality products and services, dependable delivery and the most knowledgeable technical support in the industry.

We believe that our customer’s satisfaction is a direct reflection on the quality of our products and services.
Cleveland Electric Laboratories has created an environment of teamwork and communication that enables us to supply the quality of products and service that is needed in today’s marketplace.

To achieve this policy, a quality system has been developed and installed, to which management gives full support.

quality-policy

Cleveland Electric Laboratories backs its products against defects and will repair or replace defective products returned to us freight prepaid. Excluded from this Warranty is equipment deterioration resulting from normal use, defects due to negligence, misuse, improper installation, accident or unauthorized alteration or repair by the purchaser. Full or partial credit for defective materials will be issued only after our inspection and evaluation.

warranty